Terms of Service

Last Updated: 25 October 2026

1. Overview

Welcome to ReaperZip!

Throughout this website, the terms "we", "us" and "our" refer to ReaperZip.

We operate this online store through Shopify, which provides the ecommerce platform that allows us to offer our products and services to customers worldwide.

By visiting our website, browsing our products or making a purchase, you agree to comply with these Terms of Service and all applicable laws.

Please read these terms carefully before using our website.

If you do not agree with these terms, you should not use our services.

2. General Conditions

We reserve the right to refuse or cancel orders where we have a legitimate reason to do so, including suspected fraud, unlawful activity or product unavailability.

You agree not to use our website or products for any illegal or unauthorised purpose.

You must not attempt to interfere with our website's security, functionality or operation.

We may update, modify or discontinue website features when necessary.

Nothing in these Terms of Service affects your statutory consumer rights.

3. Products and Availability

We aim to display our products as accurately as possible, including their descriptions, colours, sizes and features.

However, the appearance of products may vary slightly depending on your device's screen settings and lighting conditions.

We cannot guarantee that every product will remain available at all times.

We reserve the right to:

• Update product descriptions and information.

• Adjust product prices.

• Limit product quantities where reasonably necessary.

• Discontinue products.

• Correct genuine pricing or listing errors.

If an item becomes unavailable after you have placed an order, we will contact you to discuss the available options, including a refund.

All products are subject to availability.

4. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

We reserve the right to update prices without prior notice. However, price changes will not affect orders that have already been accepted.

Payment must be completed through one of the payment methods available at checkout.

We use Shopify and supported third-party payment providers to process transactions securely.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Any applicable taxes, shipping charges or additional fees will be displayed during checkout where required.

5. Orders and Order Confirmation

When you place an order through ReaperZip, you will receive an order confirmation email.

This email confirms that we have received your order request.

We may need to review or verify certain orders before accepting or processing them.

Once your order has been accepted, we will begin preparing it for shipment.

We reserve the right to cancel an order where there is a legitimate reason, including:

• Suspected fraudulent activity.

• Incorrect payment information.

• Product unavailability.

• Significant pricing errors.

• Incorrect or incomplete delivery information.

If we cancel an order after payment has been taken, we will issue an appropriate refund.

Customers are responsible for providing accurate billing, shipping and contact information.

If you notice an error in your order details, please contact us as soon as possible at justclass38@gmail.com.

6. Shipping and Delivery

We offer free shipping to the United States and most other countries.

Order Processing

Orders are typically processed and shipped within 2 to 5 business days.

Estimated Delivery Times

• United States: Approximately 2 to 4 weeks.

• Other countries: Delivery may take longer depending on location.

These delivery times are estimates rather than guaranteed arrival dates.

Delays may occur because of customs procedures, public holidays, transportation disruptions or other circumstances outside our reasonable control.

Once your order has shipped, you will receive tracking information by email.

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are generally the customer's responsibility unless otherwise stated at checkout.

For additional details, please refer to our Shipping Policy.

Your statutory delivery rights remain unaffected.

7. Returns and Refunds

We want you to be happy with your ReaperZip purchase.

We offer a 30-day return policy, allowing customers to request an eligible return within 30 days of delivery.

To request a return, please contact justclass38@gmail.com with your order number.

Items returned under our voluntary return policy should be unworn, unused and in their original condition, except where applicable consumer law provides otherwise.

Once a return has been received and assessed, eligible refunds will be processed through the original payment method.

For change-of-mind returns, customers may be responsible for return shipping costs, subject to applicable law.

For damaged, defective or incorrect items, please contact us so we can arrange an appropriate resolution.

For full eligibility requirements and instructions, please refer to our Refund & Return Policy.

Nothing in our return policy limits your statutory consumer rights.

8. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at justclass38@gmail.com.

We will do our best to accommodate cancellation requests before an order has been dispatched.

If your order has already shipped, you may need to follow our return procedure.

Customers may also have statutory cancellation rights depending on their location.

For example, UK consumers generally have the right to cancel most eligible online purchases within 14 days of delivery.

These legal rights remain unaffected by our cancellation procedures.

9. Product Use and Responsibility

Our products are intended for appropriate personal use.

Customers should follow any product care instructions provided.

We are not responsible for damage resulting from improper use, misuse or failure to follow reasonable care instructions, except where liability cannot legally be excluded.

Customers are responsible for selecting the appropriate size before placing an order.

We recommend reviewing the product description and size guide before purchasing.

10. Intellectual Property

All original ReaperZip website content, including our branding, logos, photographs, product descriptions, graphics and website design, is protected by applicable intellectual property laws where relevant.

You may not reproduce, distribute or commercially exploit content owned by ReaperZip without permission.

Third-party trademarks, names and intellectual property remain the property of their respective owners.

ReaperZip is an independent brand and is not affiliated with, sponsored by or endorsed by any video game developer or publisher.

11. Website Accuracy

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

Occasionally, our website may contain typographical errors, inaccuracies or outdated information.

We reserve the right to correct such errors and update information when necessary.

If a significant error affects an order, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

12. Third-Party Services and Links

Our website may include links to third-party websites or services that are not operated or controlled by ReaperZip.

These may include payment providers, social media platforms, shipping services and other external websites.

We are not responsible for the content, security or privacy practices of independent third-party websites.

We encourage customers to review the relevant terms and privacy policies before using external services.

Nothing in this section limits our responsibility for services or obligations that we are legally required to provide.

13. Personal Information and Privacy

Your privacy matters to us.

We collect and process certain personal information to operate our store, fulfil orders, communicate with customers and improve our services.

Our handling of personal information is explained in our Privacy Policy.

By using our website, you acknowledge that you have been provided with information about our privacy practices.

For questions about your personal information, please contact justclass38@gmail.com.

14. Prohibited Uses

You agree not to use our website for:

• Illegal or fraudulent activities.

• Violating applicable laws or regulations.

• Infringing intellectual property rights.

• Uploading malicious software or harmful code.

• Attempting to gain unauthorised access to our website.

• Interfering with website security or functionality.

• Submitting false or misleading information.

• Harassing, threatening or abusing other users.

We may restrict access to our website where reasonably necessary to prevent misuse or protect our services.

15. Limitation of Liability

We aim to provide a reliable and secure shopping experience.

However, we cannot guarantee that our website will always operate without interruptions, technical issues or temporary unavailability.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes or limits liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Breach of statutory consumer rights.

• Any other liability that cannot legally be excluded or restricted.

Your rights under applicable consumer protection laws remain fully protected.

16. Changes to Our Services

We may update, modify or discontinue certain website features or services when necessary.

We may also adjust product availability, website layouts or promotional offers.

Where changes affect existing customer orders or legal rights, we will comply with applicable consumer protection requirements.

17. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our operations, products, services or legal obligations.

Any updated terms will be published on this page with a revised "Last Updated" date.

Changes will not retrospectively remove rights that customers already have under an existing purchase agreement.

We encourage customers to review these terms occasionally.

18. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply in your country of residence.

Nothing in these terms removes your right to rely on applicable consumer protections or bring proceedings in a court where you are legally entitled to do so.

19. Contact Information

If you have any questions about these Terms of Service, your order or our products, please contact us.

ReaperZip Customer Support

Email: justclass38@gmail.com

Legal Business Operator: [Insert legal name of the business operator]

Business Address: [Insert business contact address]

We aim to respond to all enquiries as quickly as possible.

Thank you for choosing ReaperZip.